1 - What is Solid Surface?

Solid surface is a new generation material particularly popular in bathrooms and kitchens, which is a very pleasant material similar to natural stone. It consists of two-thirds natural minerals and a small percentage of highly resistant resins, allowing for certain exclusive properties: antibacterial properties, hardness, strength, durability, easy to repair, minimal maintenance and easy cleaning.

2 - How do I get a custom made Washbasin ?

At Vascoplan we offer a configuration panel that allows you to order your washbasin as you have imagined it, down to the last centimetre!

We can also study any particular project: Any project can come true! Contact us and we will examine your project with the utmost care.

3 - How do I fix a washbasin?

On our website you will find 2 types of washbasins.

Freestanding" vanity units are supplied with fixing brackets (you can find the installation guide at the bottom of our website).

So-called " cabinet-mounted " vanity tops are not supplied with fixing brackets. They are designed to be fitted onto a bathroom cabinet.

4 - Does the U-bend come with the washbasin unit?

Yes, each of our washbasins comes with a basic connection kit. This will allow you to install immediately upon receipt.

5 - Is the delivery free ?

We offer delivery in France for orders over €500 excluding VAT. Only orders below 500 € HT will be subject to delivery charges.

6 - How long does it take to produce and deliver?

After receiving the order and payment. It takes about 4 weeks to manufacture.

When your vanity unit is ready to be shipped, you will receive an email with your shipping information.

For a specific order or quantity, the delivery time may vary, we will inform you of the delay when you place your order.

7 - Is the product under warranty if it is damaged during shipping?

Your order must be unpacked and checked in the presence of the carrier. If the product is broken, you must refuse it. If you notice any defects, it is important to inform the carrier of the defects of the product

8 - How long is my vanity guaranteed for ?

You benefit from a 2-year warranty from the date of delivery of your product. In addition, the Buyer is reminded that a 10-year warranty against any defect in the "supplier" material is specifically granted for all products made of Corian® or Krion® brand solid surface.